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GET
/
v1
/
analytics
/
sessions
/
by-channel
Per-channel comparison of session volume and quality
curl --request GET \
  --url https://api-sandbox.featherhq.com/v1/analytics/sessions/by-channel \
  --header 'x-api-key: <api-key>'
[
  {
    "channel": "<string>",
    "total_sessions": 123,
    "resolved_sessions": 123,
    "resolution_rate_pct": 123,
    "avg_resolution_minutes": 123,
    "escalated_sessions": 123,
    "escalation_rate_pct": 123
  }
]

Authorizations

​
x-api-key
string
header
required

Query Parameters

​
start_date
string<date>
required
​
end_date
string<date>
required

Response

Successful Response

​
channel
string
required
​
total_sessions
integer
required
​
resolved_sessions
integer
required
​
resolution_rate_pct
number
required
​
avg_resolution_minutes
number
required
​
escalated_sessions
integer
required
​
escalation_rate_pct
number
required