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GET
Get Warm Transfer Detail

Authorizations

x-api-key
string
header
required

Path Parameters

conversation_id
string<uuid>
required

Response

Successful Response

Everything the session-detail page surfaces for a warm transfer.

Recordings are PII-redacted per the org's audio policy; the transcript is PII-redacted per the org's text policy (both at session close) — same handling as a normal conversation. supervisor_phone is the operator-configured business destination that was consulted (the latest attempt's), NOT customer PII, so it is surfaced raw to communication:read.

consult_recording
RecordingPlaybackResponse · object
required
supervisor_phone
string | null
status
string | null
failure_reason
string | null
fallback_mode
string | null
consult_transcript
ConsultTurnOut · object[]